The role of the Project Management team
within RGA is to provide professional knowledge,
skills, tools and techniques which lead to successful implementation of
automated underwriting solutions to insurance companies around the
world.
Their goal is to give clients the peace of mind to
focus on their business, not on managing their implementation team.
Project Management is accomplished through the use of processes
consistent with the Project Management Institute's PMBOK methodology
(Project Management Body of Knowledge).
These processes include:
- Initiating
- Planning
- Executing
- Controlling
- Closing
Initiating
Initiation begins when the client signs either a contract or a
letter of intent signifying that the proposal and bid have been
accepted and that AURA and RGA have been selected as the solution and
vendor of choice.
Planning
Plan scope depends on project/program sizing. At a minimum, all
projects will undergo at least one comprehensive planning experience
with appropriate leadership and project personnel to agree upon Scope,
Schedule and Budget. The outcome of the Planning phase will result in
several tools:
- Project Plan—Creates detailed tasks and schedules by using Work Breakdown Structures and Critical Path analysis.
- Quality Plan—Establishes quality benchmarks and quality assurance procedures
- Communication Plan—Determines communication mediums, frequency and participants
- Risk Management Plan—Documents potential project risks and assumptions
- Change Management Plan—Outlines Change Management/Configuration Management procedures for agile enhancements to project scope
- Comprehensive Budget—Estimates the effort and costs of completing the project.
Executing
This phase begins once the Project Management Plan and Budget have been approved.
Controlling
Ongoing oversight and control remains consistent throughout the project
time frame—with a constant eye on Scope, Schedule and Budget.
Closing
Closing happens when an RGA client formally accepts the solution.
Client Services then turns over support to Production Support team.
Lifecycle Core Competencies
Those offered by RGA Project Managers include: