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The AURA Suite of Products is available for use via our strategically selected business partners. Business partners provide AURA as an added-value service to their clients. This enables an easier, quicker, and streamlined implementation of AURA within the insurance company, since the business partner already has the technology installed and ready to use.
Tele-underwriting services provide insurers with applications and medical history via telephone interviews. Tele-underwriting allows companies to quickly and completely obtain Part I and Part II data. Tele-underwriting provides superior customer service by obtaining applicant data in less time than a normal application would take. The following are several business partners providing tele-underwriting services to the marketplace. RGA continues to look for best of breed business, services and technology partners that add value to the AURA Suite of Products and its customers.
ExamOne
ExamOne is a preferred partner in North America providing tele-underwriting services to U.S. insurance companies. Under the business partner relationship, ExamOne is able to provide greater efficiency to underwriters by extending its integrated supply chain to include tele-underwriting interviews using the capabilities of the AURA Underwriting Rules Engine. The ExamOne integrated supply offers a single source solution for ordering, requesting status and viewing results for all underwriting requirements, including laboratory results, tele-underwriting data, motor vehicle reports, inspection reports, paramedical examinations, attending physician statements and prescription history. This integration simplifies the order, status, and retrieval of these products, provides one source for all underwriting requirements and accelerates the policy application-to-issue process.
ExamOne's integrated supply chain serves as a foundation for innovative solutions that exemplify our commitment to helping clients meet their objectives. We are focused on listening to our clients and leveraging solutions to develop products and services that give our clients every advantage possible. We are committed to providing quality products and superior customer service. Click here to find out more.
MorganAsh
Having pioneered the introduction of tele-interviewing in the UK, Ireland and Germany, and with over 24 Life insurance customers, MorganAsh is the leading tele-interviewing provider in Europe.
MorganAsh forms outsourcing partnerships with brokers, life and health insurance companies to improve their new business acquisition process, reduce costs, increase revenues, and improve customer satisfaction by undertaking tele-interviewing, tele-underwriting, Tele-Data Capture and Tele-Claims services.
MorganAsh employs over 100 nurse tele-interviewers via a virtual contact center in the North of England and Cologne in Germany. MorganAsh has a close relationship with RGA and use the AURA underwriting engine. MorganAsh prides itself on the quality of customer service and the information obtained from the interviews. The MorganAsh complaint rate is less than 1/1000 interviews. Typically MorganAsh collects 70% more information than traditional paper application form methods and have massively reduced the non-disclosure problem. To date, MorganAsh has completed over 25,000 interviews and has zero contested claims. Click here to find out more.
Medisys
Medisys was founded in 1987 by Dr. Sheldon Elman. Medisys Health Group was created through the amalgamation of four Montreal-based corporate health service providers. Medisys is a preferred partner providing tele-underwriting services to Canadian insurance companies. Under the business partner relationship Medisys is able to extend its insurance medical services to include tele-underwriting using the capabilities of the AURA Underwriting Rules Engine. Click here to find out more.
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