AURA

Underwriting Services

Imagine finding just the right balance in your underwriting workload.
In the past, Tele-Interviewers gathered static data. Interviewers may have sped up the process a little, but no automated actions were taken and no decisions were hastened. Tele-applications released the agent from doing the work, but the laborious underwriting process continued with a cycle of back-and-forth touch points that collected an increasing amount of data until a decision could be made.

AURA makes the interview active. As the Tele-Interviewer is collecting vital data, the system is responding with decisions and additional drill-down questioning. AURA takes action and automates activities, such as requirements ordering and correspondence generation. It brings a Tele-Interviewer into the real-time underwriting process. Underwriting is happening during the interview.

AURA Underwriting Services is your “face” on new business. Your applicants need to be greeted by a friendly voice – someone who understands the sensitive nature of the information they are gathering.

AURA’s underwriting interview team is made up of experienced, dynamic professionals who have insight, drive and a pleasant demeanor. We believe practice and knowledge make the difference, so each team member receives continual education and evaluation through underwriting, call center and business professionals.

For additional information about the exciting possibilities afforded by AURA Underwriting Services just click here. After a quick sign-up, you'll be on your way!